From organizing files and backing up important documents to updating software and troubleshooting issues, I provide hands-on Mac support that helps you work more efficiently and protects what matters most.
If Memory Is a Concern, I’ve Got You Covered
I understand that remembering new technology steps can be challenging, especially if you’re dealing with memory difficulties. That’s exactly why I take detailed notes during our sessions and create personalized handouts you can refer to later.
These aren’t generic instructions—they’re customized step-by-step guides based on exactly what we worked on together, written in plain language with your specific Mac and setup in mind.
And if you need to go over the same lesson multiple times? That’s perfectly fine. I’ll repeat it as many times as you need, with the same patience every single time. There’s no judgment, no frustration, and no rush. We work at your pace until it feels comfortable.
How I Help with Your Mac
File Organization: We’ll create a system that makes sense to you so you can find documents, photos, and downloads easily.
Backup Solutions: I’ll help you set up Time Machine or cloud backup so your important files are protected.
Software Updates: Keep your Mac running smoothly and securely with properly managed updates.
Performance Issues: If your Mac is running slowly, I’ll identify the cause and help speed things up.
New Mac Setup: Transferring from an old Mac to a new one, or switching from a PC? I’ll make the transition smooth.
Email and Calendar: Get your email accounts working properly and learn to use Calendar for appointments.
Photos Organization: Import, organize, and back up your photo library.
Troubleshooting: Error messages, frozen screens, or mysterious problems—I’ll figure out what’s happening and fix it.
Your Personal Reference Guide
After each session, you’ll have written instructions to refer to. These handouts include:
- Step-by-step directions for what we learned
- Screenshots if helpful
- Notes about where to find specific features
- Reminders about shortcuts or tips
- Anything else that will help you remember
You can keep these in a binder, and we’ll add to it each time we meet. Over time, you’ll build your own personalized Mac manual—one that actually makes sense to you.
We Can Revisit Anything
Maybe we worked on organizing files last month, but now you can’t quite remember the steps. That’s completely normal. We’ll go over it again, and I’ll update your handout if needed.
Learning new technology isn’t about getting it perfect the first time—it’s about building confidence through repetition and having support when you need it.
Common Mac Tasks I Help With
- Finding and organizing documents
- Printing and scanning
- Using Safari for web browsing
- Managing passwords securely
- Video calls with FaceTime
- Sharing photos and files with family
- Setting up iCloud
- Connecting printers and other devices
- Using Notes and Reminders
- Customizing settings for easier viewing
Patient, Personalized Support
Every Mac user is different. Some people need help with just one specific task. Others prefer regular sessions to build skills gradually. Whatever works best for you is what we’ll do.
I never assume you remember something from a previous session. If you need a reminder, just ask. If something isn’t working the way we set it up, we’ll fix it together. And if you want to learn something new, we’ll add it to your collection of handouts.
Ready to Get More Confident with Your Mac?
Whether you’re dealing with a specific problem, want to learn new skills, or need ongoing support as you navigate your Mac, I’m here to help—as many times as it takes.
Contact me to schedule a session. Together, we’ll make your Mac work the way you need it to, with patient guidance and helpful resources you can keep.
Sessions are $75 per hour, typically available weekday mornings and early afternoons (9am-2pm).
Senior Tech Assist 